SM
Sbusiso M

1 reviews | Active since Feb 2021

17 Nov 2023, 12:25

RBD305182 account not active

I am an existing business client, I went to Midrand Branch to open additional business account to move my other business from Capitec business to absa since I want to have all my business with one bank. I was advice to apply online because it is instant since I am a new client. I have close the account with Capitec business and my absa new application account still not been active since I app**** yesterday. I want to invoice clients , they will find account not active . I’ve sent numerous email that I want to be activate the account at least before 9 this morning . I call they escalate the matter to the person who is in onboarding as alluding urgency of this matter and still now I don’t get any call to activate . If I don’t invoice the client by 13:00 today I won’t be paid by clients and this inconvenience my business . RBD 305182

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Replies (5)
SM
Sbusiso M's update17 Nov 2023, 15:00
Reviewer Update
Noted can it be resolved today please
SM
Sbusiso M's update17 Nov 2023, 15:52
Reviewer Update
I appreciate your effort, I am moving businesses to Absa because of the first service I got and convenient banking, I trust this will be maintained so I don't keep loosing money today
SM
Sbusiso M's update17 Nov 2023, 16:14
Reviewer Update
Any update? I need to invoice clients for payment by COB
SM
Sbusiso M's update20 Nov 2023, 08:34
Reviewer Update
No call or action on this account and still not yet active . We loosing clients and money . Can Absa priorities and show you care for your clients asseblief
SM
Sbusiso M's update20 Nov 2023, 08:34
Reviewer Update
You said it's receiving management level attention but nothing being done till now