Rather Use Capitec if you can or any other bank for that matter.

I am moving from ABSA Private banking to Capitec. Whenever you need ABSA services they nowhere to be found. Private bankers are so private that their own customers don't know they exist and when you get hold of them they cannot help you anyways cos their hands are tied. That's ok, I'll do it myself. Right. No cos the system are constantly down or cumbersome to use and don't support the same modern feature of other banks such as digital card, etc. Today I needed to pull a statement from online banking to send to SARS but the page just loads endlessly. I am done paying a premium for pathetic service. Good Riddance ABSA.