Rapid response after complaints..

I had reported a case on a loan a Credit card nightmare earlier December 2019 rating Absa 1 star. Within days I received numerous calls and emails updating me on the case. Management ensured that my case was attended to efficiency and thoroughly. I am really impressed at their commitment to ensuring customer satisfaction and would recommend them for their efforts in solving my case even during Festive (lazy) season. Since the case involved interest adjustments I am still awaiting feedback on that part however all else has been sorted by Absa Team. Thank you