JW
Jarrod W
1 reviews | Active since Feb 2015
12 Jun 2019, 08:42
****** Remark
I went into the Eastgate branch yesterday, and while being attended to Nqaba (ask who I work for). After I answered, the lady sitting next to him made a comment about who I work for, saying that I fit the profile for the company I work for.
Firstly, who is she to make a comment like that towards me, and secondly, it is utterly ****** to "profile" me for who I work for.
I feel offended and victimized as she invaded my privacy as I was not even talking to her.
If this is how ABSA treats their clients, I will close my account and move to another bank.
Looking forward to hear from you.
Helpful (0)
Replies (4)0
Replies (4)
Absa's replyOfficial
12 Jun 2019, 10:43Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply12 Jun 2019, 10:43
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Best regards,
Absa's replyOfficial
12 Jun 2019, 10:44Dear Jarrod,
Please be advised that an email was sent to you requesting your ID or Account number in order to investigate further. Please provide same to finalize your complaint.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Please be advised that an email was sent to you requesting your ID or Account number in order to investigate further. Please provide same to finalize your complaint.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply12 Jun 2019, 10:44
Official
Dear Jarrod,
Please be advised that an email was sent to you requesting your ID or Account number in order to investigate further. Please provide same to finalize your complaint.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Please be advised that an email was sent to you requesting your ID or Account number in order to investigate further. Please provide same to finalize your complaint.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Best regards,
JW
Jarrod W's updateReviewer Update
12 Jun 2019, 10:46Hi there
I have rep**** to your e mail.
Thank you.
Kind Regards
Jarrod
I have rep**** to your e mail.
Thank you.
Kind Regards
Jarrod
JW
Jarrod W's update12 Jun 2019, 10:46
Reviewer Update
Hi there
I have rep**** to your e mail.
Thank you.
Kind Regards
Jarrod
I have rep**** to your e mail.
Thank you.
Kind Regards
Jarrod
Absa's replyOfficial
12 Jun 2019, 11:22Dear Jarrod Your complaint reference number is C-***7. Progress will be provided within the next 2 working days. Please feel free to contact me on ***, alternatively you can email me at *** if you are unable to get hold of me telephonically.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply12 Jun 2019, 11:22
Official
Dear Jarrod Your complaint reference number is C-***7. Progress will be provided within the next 2 working days. Please feel free to contact me on ***, alternatively you can email me at *** if you are unable to get hold of me telephonically.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Best regards,