CAB
Carl A. Buys

1 reviews | Active since Jul 2019

22 Oct 2021, 10:40

****** in ABSA

I recently R200 at ABSA Mall of the South Branch. I had intended to settle the total amount due by me - However a rude white woman at your reception area, was screaming instructions at me and pointing her index finger at me in aggression. . To treat clients like toilet roll is a form of ************** and not the mental **** that I had expected. In addition a black individual [female] then did the exact same thing. This long-drop farm toilet approach depicts and displays your banking principles and what ABSA stands for. You can now comfortably compete with Lame-ass government departments such as Home Affairs, the SAPS, Clinics, Hospitals, and Magistrates courts. Your service can be likened to such mediocre, shoddy institutions - as this is what my experience at ABSA Mall of the South clearly evokes. I am disgusted and embarrassed to be your client Carl A Buys Account tel : +***6 tel : +***9

0
Replies (1)
Absa
Absa's reply22 Oct 2021, 14:00
Official
Dear Carl, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***8. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.  Kind regards,
 Basani Hlungwane
 Group Customer Care
Absa Bank Ltd 

Best regards,