****** AND BAD SERVICE AT ABSA!!!

I cant believe that this day and age I'm writing a review about the ****** at ABSA and service. Today I went to Absa horizon (the one at Ontdekkers road) to change my stop order(regretting why I'm saving with them) and to collect my check account card, when I got to customer service the was 3 consultant and one customer(white guy). Waited to be assisted since the was no que but the consultant didn't attend to me. then one of the consultant "sis Nomsa" who was busy with the other client asked Shirley one of the consultants to assist me (which I'm not understanding why she was supposed to be asked) so Shirley said no she cant help me she is still busy assist one of her other colleague( Angela) with her card. So anyways I stood there waiting for ABSA consultants to make sure they are sorted before I could be sorted(disappointing) then these two other customers (white gentle) came in to join the que then "sis Nomsa" called me to assist me while busy with another customer because I think she should see what was happening was just wrong, you wont believe that the other 2 consultants dropped whatever they were **** to assist the 2 white guys (customers that came after me) and made sure they were sorted and left me there. I complained but obviously with my skin color, my complain wont be attended to at ABSA. After having to wait, "sis Nomsa's" system went offline (so she says) and my cheque account was not available when I've ordered it more than a month ago. when "sis Nomsa" asked one of the other consultants to assist me they ignored her. It's just a shame that all this was done by one of our own. ABSA, I've been with you for more then 10years, This is totally unacceptable and I will make sure it does end here. NXA!!!!