CM
Ceigh M
1 reviews | Active since Aug 2020
17 Jun 2025, 09:25
Racial profiling at ABSA
I was deceived into opening the Ultimate banking account with Absa under the impression that i would get a balance booster of up to R2000. I have had the account for a week and my account has not been 'boosted'. Ironically,my white friends have received their boosters. I just wanna know as to whether is this a race promotion or what? if so, i will gladly proceed to close my account.
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Absa's replyOfficial
17 Jun 2025, 12:08Dear Customer Thank you for bringing this unfortunate Credit card account matter to my attention and please accept my sincere apology. Your reference number is C-***8.I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply17 Jun 2025, 12:08
Official
Dear Customer Thank you for bringing this unfortunate Credit card account matter to my attention and please accept my sincere apology. Your reference number is C-***8.I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,