WB
Warren B

1 reviews | Active since Jan 2011

16 Nov 2015, 19:25

R99 UNAUTHORISED DEBIT ORDER

My Absa account was *******ly debited for an amount of R99 on 2015-11-10 (NAEDO TRACKEDNAEDO TRACKED DO MUTUAL DIR/***8 SAGE).<br> I've recently been getting unauthorized debit orders going off my bank account twice a month! I'm obviously being ****med by the same ********** operating from Durban, as has been widely published on the radio, newspaper & television, the last report done by Special Assignment last night. There has been thousands of complaints on hellopeter as well. I've been ****med since 2012!<br> I normally come into the bank to have these R99 debit orders reversed, at a cost of course, but have not had time to do so now!<br> This last ******* debit order does not show up in my online banking, but the money went off my account, very strange! I therefore cannot make use of your online reversal process! Please reverse this debit order immediately.<br> I object strongly to the fact that my money is not safe in Absa Bank!<br> I will also lay a complaint against Sagepay and will contact PASA requesting the mandate used by them to verify this was a legal instruction.<br> This has been an ongoing problem for years already, what is Absa Bank doing to protect our money?

0
Replies (1)
Absa
Absa's reply17 Nov 2015, 12:32
Official
Hello BLACKADDER,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,