1 reviews | Active since Feb 2011
R99 debit order *****.
R99 debit order *****. Absolute complacency with ABSA trying to assist their clients on resolving the R99 debit order *****!? Since Sep 2018 ABSA has given me the run around in trying to resolve where and why my account is being debited R99 every month? The descriptions shows Sagewise1. ABSA proceeded to give me 4 different providers that I needed to call to cancel the debit order. But none of the providers claimed that debit order was coming from them?! Surprise. Next having told ABSA this they said it was my fault as I need to protect my banking details and why did I give them authorization?! Neither of which I did! Other than my banking details being reflected on Invoices for clients. I did not give them out! And as for giving authorization for a debit order ABSA could not provide proof that I did?! Finally the only option would be to close my account and open a new one and hope that account will not fall victim as well? Really is that the way to treat your clients? Perhaps Standard bank also suffering from this type of debit order **** would be a better option for my business?
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
