AJ
Andre J
1 reviews | Active since Jul 2011
12 Sept 2021, 00:57
R80 transfer fee for internal transfers...
Really a sad day when a client does a R281,000 investment at Absa, and the moneys are transferred internally from your own Absa account to your new Absa investment account and Absa still charges you R80. Sad Absa, just sad Absa... Hope you get a kick from this.
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Absa's replyOfficial
13 Sept 2021, 09:28Dear Andre van Jaarsveldt Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care
Absa's reply13 Sept 2021, 09:28
Official
Dear Andre van Jaarsveldt Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care