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avory R
1 reviews | Active since Jun 2015
02 Apr 2023, 09:57
R341 admin charge from ABSA
Good day, I bank with ABSA and I pay a monthly account fee of R115 and transaction fee of R23 this morning I checked my bank account and noticed that on top of my normal charges, ABSA bank charged me R341 for admin. What does the admin entail? And why is it so much? I'm not happy with this transaction as I am not financially inclined to afford such transactions.
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Absa's replyOfficial
03 Apr 2023, 09:18Dear Avory Roodt, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***7. Regards,
Russell EdwardsCustomer Value Management
Russell EdwardsCustomer Value Management
Best regards,
Absa's reply03 Apr 2023, 09:18
Official
Dear Avory Roodt, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***7. Regards,
Russell EdwardsCustomer Value Management
Russell EdwardsCustomer Value Management
Best regards,