R1600 fee for a card never used!

In the beginning of 2015, I app**** for a student account at the ABSA branch in hatfield, after I have been there 3 times to get my cards I finally got the student credit card. <br> <br> From the first time I tried to use the card it was inactive! As soon as I started working I moved the FNB and will never look back had amazing service. I called a few times to ask if there is no way that I can close my account with ABSA without having to go trough the hazard of going to an ABSA branch, although I don't mind going to FNB at all. <br> <br> Finally I had time to go to an ABSA branch and to my surprise had to pay R1600!!!!!! for a card that was inactive from the first day I got it, I have never ever used the card!<br> <br> I would definitely recommend everybody to move to FNB! I have convinced my family and will keep on telling every ABSA client about my horrible experience!