R1200+ For banking fees on a premium account

I have been with absa since the first time I opened a bank account. I'm now 30 years old so it's been a while. ABSA upgraded me WITHOUT CONSENT to their premium banking service, previously called platinum classic. The 2019 cost for their premium banking service is R179 ALL INCLUSIVE WITH UNLIMITED TRANSACTIONS.

However, my banking charges for December totaled more Than R1200. These charges included a cost of R3.88 for EVERY SINGLE purchase made using my card. An admin fee of over R300, and internet bank fee of nearly R400. This has been ongoing for months.

No explanation, no justification for this is available as their pricing structure is clear and concise in stating R179 PER MONTH FOR PREMIUM.

Absa STOLE and has been *****ing money from me for months on end and this matter will most definitely not be left not dealt with. They are doing this to multiple customers on multiple accounts. I have lodged formal complaints and the next step is to contact the banking ombudsman. YOU WILL GIVE BACK EVERY SINGLE CENT YOU OVERCHARGED OR DEDUCTED FROM MY ACCOUNT.

May the odds be ever in your favor because I'm so over this bull****.