UK
Ulf-Dieter Koepp
1 reviews | Active since Jun 2010
02 May 2020, 18:21
R1,107.95 - Internet Bank Fee?
Hi there, please explain to why my account number ***) is being charged exorbitantly at the amount of R1,107.25?
Re: Bank internet Fee? That is a rip-off. I will be reporting you to the Banking Ombudsman in due course.
My last resort will be moving away from ABSA to Capitec Bank one of these days.
Regards, Ulf-Dieter
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Replies (1)
Absa's replyOfficial
04 May 2020, 16:03 Dear Ulf-Dieter
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation as it has been grayed out for security purpose on your above communication. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation as it has been grayed out for security purpose on your above communication. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply04 May 2020, 16:03
Official
Dear Ulf-Dieter
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation as it has been grayed out for security purpose on your above communication. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation as it has been grayed out for security purpose on your above communication. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management