R u bbish service at absa wonderpark

I'm tired of writing bad reviews for absa. Trust me it's not nice. Again today I went to absa in wonderpark. It was almost 12, bank closing time. The lady at the tellers with blonde hair called me,she asked if she could help, i said I'm here to open an account for my helper. She asked if I had proof of address, I told her I bank with absa however if they need a proof of address I can email it. She said, they only take municipal one but she will ask if i will be allowed to email it. She told me to join the queue. I told her I'm a Dr i don't usually queue. Unfortunately my banker doesn't work Saturday in Andries street. I requested her for a bank manager, the bank manager wasn't available but she called a white lady whom when i was explaining the story and that i tried to apply online but the system gave an error on the facial biometrics, she didn't even wait for me to finish, she told me that, "sorry, I can't help you, if you are a Dr go to Montana". I asked her what time is Montana closing, she said 12, and it was already 13 minutes to 12. Meanwhile the teller with blonde hair stood there ear dropping on the conversation, very unprofessional. The elderly lady on the other teller looked at me with snake eyes when I told them I can't stand on the queue. Let me remind you that I have 2 properties with absa, my vehicles are financed by absa, overdraft, loan, credit card. I can cancel everything and go to another bank. I don't have time to entertain poor service. Sort this branch out. I'm definitely sure that if it was a white person, she would have been helped. Perhaps, she saw this black woman with leggings and sneakers and didn't even think that I have grade 4. That is buls##it.