Quite Clearly they dont need clients

I am very ****ed and I am going to move all my accounts to another bank. Absa's service is pathetic. I went to the branch to collect a pre approved credit card. I went to collect it because that is what the sms said. I got to the branch after waiting for an hour, I was told that they cannot hand the card over to me because they first have to confirm employment and also the payslip does not have the company stamp on, which is weird because this is the very same format of payslip that I used when my bond was approved! What I also don't understand is the fact that when the card is delivered to your work address then there's no issues and I believe that the risk is even higher that way. The consultant was not helpful at all, she had a don't care attitude. I will be taking this matter to the Ombudsman. You don't know what service is and I am going to prove it to you if my card is not delivered to me within the next 24 hours.