EvdS
Edwin van der Schyff
1 reviews | Active since Aug 2012
27 Sept 2022, 06:45
Quick to take your money, not so quick to respond to a query
I have e-mailed ABSA Insurance Company Limited 10 times now since 12 September. I do get a response that says my e-mail will be attended too. The response forgot to mention that it will only be attended to by 31 February 2099
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Absa's replyOfficial
27 Sept 2022, 09:52Dear Edwin van der Schyff Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
Absa's reply27 Sept 2022, 09:52
Official
Dear Edwin van der Schyff Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareRezona Louw