TE
Tasmin E

1 reviews | Active since Nov 2018

26 Jun 2019, 14:04

QUICK TO REPORT AND LOOK FOR MONEY BUT AFTER TWO MONTHS CANNOT SORT OUT THE PROBLEM!!

ABSA BANK STOP SENDING ME THESE MESSAGES AND PHONING ME EVERYDAY WITHOUT A SOLUTION!!!! I have spent hours in Absa banks trying to sort this problem out and not even your staff are competent enough to sort this out!!!!! 2 months almost everyday I have been trying to eft, and ABSA keeps declining the transaction. QUICK TO REPORT A PROBLEM AND TO GET MONEY BUT NOT COMPETENT ENOUGH TO SORT OUT YOUR OWN PROBLEM!!!! You can call me AGAIN WHEN YOU HAVE A SOLUTION!!!

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Replies (1)
Absa
Absa's reply26 Jun 2019, 15:24
Official
Dear Customer  
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
  
Regards
  
Pravesh Bejay
Specialist Case Manager
Customer Value Management