Quick to mess up... Slow to rectify...

<p>So ABSA decided to debit me over R700 for a cancelled insurance policy last week Wednesday. It's now over a week later, and I'm still batteling to get the money back in my account, even after they admitted it was a mistake. How can they make a mistake, take my money without authorization in a flash, and then take their sweet time giving it back? I still have a bond with them, but I guess once they've hooked you long term the romance is over right....</p> <p> </p> <p>Since I'm now being ignored it's FIAS Ombud time tomorrow.</p> <p> </p> <p> </p>