BB
Burnedette B

1 reviews | Active since Jan 2026

20 Jan 2026, 13:48

Questionable Credit Journal

Unauthorized Credit Journals taken more than 80% of income without consent Credit Journal without consent, I wonder if it is not ******* for a bank to take 80% of your salary for a personal loan where you have a payment arrangement, and leave you with 20% to survive for more than a month, even if it doesn't even cover your rent and transport to school & work etc, then you can only contact the Consumer OBS department via email, where you will get an automatic response email, stating that a consultant will cal you back but that never happens 😡 Most horrible bank to deal with.

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Replies (1)
Absa
Absa's reply20 Jan 2026, 14:41
Official
 Dear Customer  Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***1.I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day.  I am looking forward to being of service to you.  Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd 

Best regards,