QUERY THE AMOUNT DEBITED FOR MY CAR INSURANCE

I RECIEVED A LETTER FROM ABSA I DIRECT ADVISING ME THAT MY PREMIUM WILL INCREASE FROM R1200.00 TO R1539.78 EFFECTIVE JANUARY 2016.<br> I THEN CALLED THE CALL CENTRE ON THE 10-12-2015 AND SPOKE TO WARREN *** WHO WAS SO FRIENDLY AND POLITE,HE CONFIRMED THAT THIS WILL BE EFFECTIVE IN JANUARY 2016 AS MY POLICY WOULD THEN BE A YEAR OLD AND THAT IS BECAUSE I HAVE A CLAIM BUT TO MY SUPRISE ON THE 20/12/2015 AN AMOUNT OF 1536.78 WAS DEBITED FROM MY ACCOUNT,I CALLED THEM ON THE 24/12/2015 AND SPOKE TO PRECIOUS REF:175 25*35*897 WHO WAS VERY RUDE AND SHE ADVISED THAT THE REASON FOR THE DEBIT TO GO OFF IN DECEMBER ITS BECAUSE IT COVERS ME FOR JANUARY BUT WHAT I DONT UNDERSTAND IS THAT WHY IS IT THAT I GET DEBITED THAT AMOUNT IN DECEMBER (FOR JANUARY) INSTEAD OF JANUARY (FOR FEBRUARY) BECAUSE MY POLICY STARTED IN FEBUARY 2015 AND WILL ONLY BE A YEARY IN FEBRUARY 2016 AND THAT'S WHEN IT SHOULD BE REVIEW.<br> IAM NOT HAPPY WITH THE SERVICE RECIEVED FROM PRECIOUS AND SHE GAVE ME INCORRECT INFORMATION,VERY DIFFERENT INFORMATION FROM WHAT WARREN AND THE LETTER I RECIEVED SAID,<br> PLEASE LOOK INTO THIS MATTER AND ADVISE AS A MATTER OF AGENCY