PZ
Pamela Z
1 reviews | Active since Apr 2020
31 Oct 2022, 08:56
Queries
This message is on behalf of my daughter, she was one of south African whom her absa app was hacked and all her money was taken, the matter was reported to SAPS AND ABSA, on the 12th October 2022, to-date ABSA has not said a word, all documents that were requested by ABSA were submitted, before we escalate the matter to the banks Obastmam can someone respect young student rights.
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Replies (2)
Absa's replyOfficial
31 Oct 2022, 11:16Dear Pamela, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***1. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa's reply31 Oct 2022, 11:16
Official
Dear Pamela, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***1. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa's replyOfficial
31 Oct 2022, 11:23Please be advised that we sent an email requesting you to please provide us with your daughter’s ID number or account number concerned for us to assist further. Please confirm the details of the disputed transactions, the account number, the date and the amount.
Best regards,
Absa's reply31 Oct 2022, 11:23
Official
Please be advised that we sent an email requesting you to please provide us with your daughter’s ID number or account number concerned for us to assist further. Please confirm the details of the disputed transactions, the account number, the date and the amount.
Best regards,