****py service

Last night 23 October 2019 I sent R1000 to my sister in Port Elizabeth via Cash send. This morning when she went to withdraw the money the atm gave an error message "transaction not authorized". I immediately Called the helpline cos now she's waiting at the atm for money as I still help my family out even though I'm in Cape Town. They advised me that the money had been withdrawn in Boksburg after 1am this morning. She received the withdrawal code And I called her to give her the pin. How did these ********** manage to get the money? I was transferred to the ***** department who advised me to open a civil case at the police station cos there's nothing they can do. How is this possible I mean life is hard enough as it is. I loved Absa but this kind of service is nothing but appalling. My email address with absa is ***. So if you'd like to contact me please do so.