****py Absa babk

Absa is a terrible bank to do banking with. It has been over 3 months they still haven’t resolved my grandmothers deceased estate claim. Each week there’s a different story, from missing documents to unresolved FICA processes. Last week they said the FICA process was completed and the had been sent to accounts for payment, a week later they say the fica approval had a mistake. All this happening but the client doesn’t get informed. I must first come to the branch at Brooklyn mall for them to let me know and turn me back. They are ***********