Putrid service.

All I require is a letter from ABSA verifying that I have a business banking account - Sandridge cant do it only Mall of Africa, wait 30 Minutes in the queue to be told by a confused ***** I must stand in another queue I left, today ask for a business banker he is out & they have no idea when will be back, the person who directs one to a service is so busy talking to his friend you are ignored, the lady Im directed to tells me I must go to another queue - all I require are three letters,two to consulates and potential client why must I go out of my way to be received by *****s who cant do their jobs, this is the second time, time to change bank accounts, judging by the negative comments management doesn't care less.