Put our seniors before ourselfs it's only respect

Good day

So my grandma 86 of age, have to come in to the bank because her card expired after the very rude lady let her in to sit down I'm standing and I'm waiting to go in to her, my grandma can't walk on her own. After all this time and people who have been let in that came long after me and I'm waiting here. How does that work? This is why I don't bank with absa exactly this branch in van DER hof road pretoria. Please don't get me wrong I know that there will be line's but really and this goes for all our senior people why can't they be assist before, I mean not all people are heartless and I'm very sure that they will let our senior be before they can't sit hours in the line. Please come on. If it were any other business I'm sure they would have let the seniors be helped first.

Thank you hello Pieter for letting us have our say and something actually being done about this.