1 reviews | Active since Jan 2017
Pushy staff add on features to account without permission
<p>I have opened an account with Absa recently. I made it specifically clear to the consultant that i want a basic account as i have just started a new fixed term working contract. The consultant was very pushy with trying to make me take additional features on the account. I repeatedly refused and only asked for sms notification. Today i get a mail from Absa welcoming me to Absa rewards and so forth, when i researched this, i find out this you pay for additionally. I am very upset as this shows this bank just does whatever it wants to, to make money.</p>
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your ID number or account number to enable me to log a formal complaint for you.
Regards
Claudette
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your ID number or account number to enable me to log a formal complaint for you.
Regards
Claudette
