Pushy, Rude, Unsolicited.

<p>On Friday, the 3rd of Feb, ABSA Vehicle Finance called me and insisted that I take time to discuss insurance with them on a vehicle that we currently have financed via them. I unfortunately was busy in a meeting with a client at the time and couldn't have a lengthy discussion - however I did confirm verbally that we already have insurance, and requested for an email to be sent with what information they require. </p> <p> </p> <p>The agent was not impressed with this response and insisted that I complete the discussion there and then, and my patience was tested with this agent's rude abrasiveness. After I disconnected the call, I received not one, or two, but TWELVE sms'es informing that ABSA failed to get a hold of me - NOT THE CASE.</p> <p> </p> <p>Not only did I receive an unwarranted amount of SMS'es, which sent my phone into a spiral and caused quite a distraction in the meeting that necessitated me to switch my phone off - the SMS in itself was unwarranted with ABSA informing that they will just add an insurance instalment to my vehicle premium if I do not send proof of insurance within 14 days. </p> <p> </p> <p>This behaviour was unacceptable and I was sincerely apalled by it. We have sent through the insurance policy as proof like requested today and hopefully this will be the last of it. </p>