CB
Crystel B

1 reviews | Active since Aug 2014

27 Mar 2017, 09:36

PSSPF - Not doing their job!!

<p>So I got divorced 7 Feb 2017 and submitted my docs to Dineo Bambo from the security profident fund on 28 Feb 2017. I phoned about a week later and the lady in the call centre told me they were busy processing. So when I called again this morning a male told me that none of my docs were received yet. What is going on ABSA? You have *********** staff in your call centres!!! Everytime I call, there is a different story. Did your people get training on how to do their jobs? Utterly utterly disgusted in this service.</p>

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Replies (1)
Absa
Absa's reply27 Mar 2017, 13:52
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd