CS
Christian S

1 reviews | Active since Oct 2015

09 Oct 2015, 14:42

Provident Fund Stuff Up

I would like to lay a complaint against ALL the staff that deal with Provident Funds.<br> <br> I was promised last week that everything was in order and my money would be paid over by today. But this whole week, every time I called, I was given a completely different story! Now they are saying they will call me back in two weeks as their system is updating.<br> <br> I have been given that same excuse for ages now. It does not take a MONTH to update a system.<br> <br> I need my money paid over as a matter of the utmost urgency!!!

0
Replies (1)
Absa
Absa's reply12 Oct 2015, 11:29
Official
Hello CasChrisSnyman,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd