Provident Fund not being released

I have worked for 2 security companies, where i had to put money into ABSA Consultants and Actuaries Provident Fund. I left the most recent company and put in an Application for my provident fund to be payed out, Approximately 32 days after i put in the application on the 23rd of June 2015, i phoned ABSA and eventually when they stopped putting down the phone on me and answered my phone call. I was told that my documentation was incorrect, (I had to phone to find this out). I continued phoning ABSA and put up with their terrible manners. On the 14th July at 10h57 i was told by one of ABSA consultants that my provident fund should reflect in my account within the next 15 days. I was pleased and only phoned back on the 21/07/2015 to find out again they are requesting a company stamp. I had my previous employer send through a company letterhead and phoned absa again today, at 09h34 the male consultant i was speaking to put the phone down on me, whilst i was waiting for his system to load. This institution is a *******. Always requesting money but really try their hardest not to pay it back. Useless service combined with useless management and employees clearly a Government institutio