1 reviews | Active since Apr 2017

12 Apr 2017, 10:06

Proof of residence

<p>This is a post as to why I will be leaving ABSA after being with them for my entire adult life.</p> <p> </p> <p>I moved residence and requested ABSA to update. I was told I needed proof of where I was moving to. All I could supply was the welcome letter from the estate agent witch ABSA rejected. I used that welcome letter as proof for Telkom to come install my phone line. I returned with the statement from telkom to ABSA and they rejected that also. I used that Telkom account to renew my car license as proof. I was asked to bring a copy of the lease agreement between myself and the estate agent , which I did , and they rejected that now as well.</p> <p>Now they are asking me to go and get a sworn affidavits and bring in people to swear that I stay where I am. I am not doing that. I have had enough.</p> <p> </p> <p>Why am I being pulled from pillar to post? Why do I feel like a prisoner at my own bank? Who is working for who?</p> <p> </p> <p>Bye Bye worst bank in the world.</p>

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Replies (4)
Absa
Absa's reply13 Apr 2017, 10:41
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

's update13 Apr 2017, 11:12
Reviewer Update

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Absa
Absa's reply13 Apr 2017, 14:33
Official

Account number not showing-please send using your private email.

Absa
Absa's reply13 Apr 2017, 15:04
Official

Thanks