JN
Johan N

1 reviews | Active since Dec 2016

11 Dec 2016, 13:55

Proof of bank account number

<p>SARS requisted me to get a letter from my bank with my up to date details as I change fram a savings account to a check account. So I went to bank with the letter from SARS knowing that my details must not be older than 3 months, so the lady at enquiry print my banking details out and I went to SARS. On my arrival at their offices they decline my letter from ABSA because it is older than 3 months they put the date down went I open the account,that is 7 months ago they not intrestting in the stamp at the bottom of the page. So problem is I am losing money everyday that I have to go back to SARS. Can`t ABSA understand that you need the date on the paper the day you ask for it and not back dated for 7 months.</p>

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Replies (1)
Absa
Absa's reply12 Dec 2016, 10:54
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd