Promises not met
<p>I have had an credit card cancelled and have been told that within 5 working days I would receive a new card. On three seperate occasions, promises of delivery times have not been met. These promises were done on recordings as they so kindly informed me when telephoning to them. The delivery is done by DSV mounties on behalf of ABSA.</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd