CM
Chris M

1 reviews | Active since Feb 2012

06 Nov 2018, 22:20

Promises NOT kept - Major security breach!

Be very cautious with this bank. After numerous promises of getting back to me after my previous serious breach of security complaint, absolutely NO feedback from them. I have been a very loyal client for many years, but the time has come to move on. ABSA feels nothing when there is a breach of security from their side. Besides the staff at Brooklyn Mall who has always been there to help, the rest with who I dealt with are a bunch of amateurs. I will not trust them with even my lunch money ever again. Just logging in online you should be very wary, and whatever you do, NEVER let anyone from ABSA assist you with an online query. Feel free to read my previous complaint, quite hair raising to say the least. ABSA admitted fault and promise me that they will give me feedback, well a month later and like magic, you see nothing happen!

0
Replies (1)
Absa
Absa's reply07 Nov 2018, 10:34
Official
Dear Client
 
 Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.


Regards
 Vanessa Crowe
 Group Customer Care
 Absa Bank Ltd