Promises and excuses about processes but still nothing is done

<p>I have been waiting for months for you guys to pay for outstanding penalties incurred on my name at vehicle licencing because of negligence of your staff. The vehicle is the 1998 Isuzu that has penalties which amounts to around R13 000. Vehicle licencing is holding back on issuing my disk for my vehicle and as a result of your delayed reactions I am now forced to break the law by driving without a valid licence disk. I already have a fine for my licence disk becuase i must wait for your processes which is becoming my problem. I was asked to send a R114 3 times and still nothing is paid. In March I was told that all the documents are gone through you just waiting for payment from your finance department. Beginning of June I was asked to send another R114 by Rodney Swart because the amounts have changed. If somebody needs a vehicle financed you guys can do it in a few days, however to solve a problem that your staff created its taking months if not years to sort out. I do not want a call with more excuses... I want the problem solved as was discussed. I am being harrased by traffic cops for my licence disk and as a client I should not have to beg for your job to be done correctly. You guys have all the details of the vehicle so I won't note it here for the 3rd time.</p>