PROMISED MNGR does not emerge-One hour in bank !

This is the branch of ABSA Bank that I primarily use for ordinary banking business, also on behalf of others. I believe that I am known there by sight, for the second consecutive year of my custom. On this day the 5th I went in and lined up in a very long line that showed little promise of moving, and the bank was at HALF TELLER capacity (2of4 tellers on duty). 3 clients were doing very major bulk deposits that took staggeringly long blocks of time. There is no provision for bulk teller, which ought to be standard for branch this size. I left the line, and stepped over to the office of a woman whose door is tagged \Customer Service Manager". She clearly had little time for me"