FP
Francois P

1 reviews | Active since Jan 2011

22 Sept 2016, 07:32

Professional and excellent service

<p>Dear Absa,</p> <p>I just like to let you know for the first time I have experienced excellent service from Absa in general and this was from an Absa Idirect Insurance Client Service Consultant. Her name is Boitumelo Mokhatle. I had a problem with my vehicle insurance for a week. She managed to resolve the matter in a very professional manner. I wanted to cancel my insurance policy and because of the way she dealt with my query I’ve decided not to do so. I also would like to thank her Manager in the role that he or she played. Thank you.</p> <p>Regards,</p> <p>FJ du Preez</p>

0
Replies (1)
Absa
Absa's reply22 Sept 2016, 11:51
Official

Dear Customer

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.


Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd