AB
Ansie B

1 reviews | Active since Jul 2009

27 Sept 2016, 07:03

Proceeds paid out but months down the line we start collecting from you again

<p>I had an Absa home loan. A C Botha ID ********** 067089. The bond was registered in the new owners name I think on 2 June 2016. Shortly thereafter I received the proceeds. I was shocked yesterday when I received a statement saying that they are going to deduct the installment from my account. How the hell does Absa get to this conclusion. Surely if a house was sold and the proceeds paid to the client then the acccount should be closed with a amount outstanding as zero?????</p>

0
Replies (2)
Absa
Absa's reply27 Sept 2016, 10:52
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

AB
Ansie B's update27 Sept 2016, 21:13
Reviewer Update

My id number is ********** 067089