Problems opening an account with ABSA

How is it possible that I click to open a new business account. I put in the company registration number and the next screen tells me to call ***which I do, but there is no option for opening a new account. I then press 3 to speak to someone who tells me that your system does not recognise a company registered less than 7 days. Maybe put a notice on your website instead of me having to waste my valuable time, and maybe yours as well.