<p>I recently app**** for a Virgin Money credit card. Here's my experience thus far: my online application could not be processed because of a technical error. After finally getting the application approved, I was then faced with being unable to access my PIN. Virgin Money is yet to get back to me. I also asked how to make payments into the account, only to be provided an answer much too late. After finally making the payment, I find out that I can't register for online banking because my account is being investigated for *****. But wait: customer care can't help me. Only a single person in ABSA can. And would you believe it, they aren't available to assist. The customer service has been very poor to say the least.</p>
Hi there
Thank you for the valuable details and feedback.
We will email you in order to get information to resolve this soonest.
Regards
The Virgin Money Team
Best regards,
Hi there
Thank you for the valuable details and feedback.
We will email you in order to get information to resolve this soonest.
Regards
The Virgin Money Team
Best regards,
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