problem solved - speedily!
<p>I changed banks and my inetrnet payment to ABSA credit card whent missing. after complaining and waiting for more than 2 weeks it was found and corrected. this month again! I fowrded all my mails to Ation line and got FIKILE MBATHAs' response the following day. after sending him proof of the payment, he got the problem sorted out within 24 hours AND invormed me of the why it happens.</p> <p>sorting out the why will ensure it never happens again! - love your work Mr. Mbatha</p>
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Absa's replyOfficial
26 May 2017, 16:46Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply26 May 2017, 16:46
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
's updateReviewer Update
02 Jun 2017, 10:18EISH...
if you took the time to read you might have seen it is NOT A PROBLEM, but infact a COMPLIMENT.
or to make it easier for you C O M P L I M E N T = G O O D
's update02 Jun 2017, 10:18
Reviewer Update
EISH...
if you took the time to read you might have seen it is NOT A PROBLEM, but infact a COMPLIMENT.
or to make it easier for you C O M P L I M E N T = G O O D