1 reviews | Active since Oct 2016
Probably the worst decision I could have made to open account at Absa
<p>2 weeks ago I posted how it took me over a week to open a cheque account at a Absa branch. Reason was the application showed ***** referred so I had to wait and after a week of calls and running to the branch it finally got sorted. So I decided to do a loan application online on the 24th. I emailed what was required called in over 5 times and it's still pending. Yesterday when I called the lady told me again same thing that it shows ***** referred and is still pending. Today I called in again and still it shows pending. What exactly is Absa up to. If I don't get a response tomorrow I'll rather just stick with Fnb. Fortunately I didn't move any of my debit orders to Absa as yet. Imagine what a train smash that would have been with this kind of service</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
