1 reviews | Active since Oct 2011
Probably the only good thing about ABSA
It actually pains me to have to write a compliment with the supplier's name being ABSA, but this woman really deserves a formal compliment from me. I went under debt review in 2010, in 2011 ABSA decided that they will ignore my COURT ORDER and reposes my car. My debt counselor could not do anything. After a couple of months I wrote a report on hellopeter and somehow my complaint landed with Karen Jonker. With her help I got my car back, would not have happened if she did not assist me. This year I wanted to settle the amount and sent ABSA an email asking how I should go about this, after again getting NO JOY from anyone through the normal channels I contacted Karin Jonker again and she assisted me through the whole process. My ABSA experience has been a nightmare from the word go, but I will be forever grateful to Karen Jonker for her assistance. I think ABSA should give her a HUGE rise and have her teach ALL the other employees that has to work with clients, how it should be done. Thank you Karen for making my unpleasant ABSA experience alot more manageable.
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to our attention.
The Compliment has been referred to Karen and Management.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to our attention.
The Compliment has been referred to Karen and Management.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
