Proactively stopping ********** activities

I received an SMS from ABSA ***** Department around 17H00 on 27 August 2015 telling me of the suspicious transactions in my Cheque Account. I confirmed that I did not know about it and they immediately stopped the account. There were two transactions of R500 each of airtime procurement. They managed to reverse one transaction on the same day but could not reverse the other. They promised to investigate and on 02 September at 07H30 I received a deposit of R500 back into my account by ABSA. They could not reverse the other transaction but decided to refund me nonetheless. I was so happy that firstly my bank was proactive even before I could pick up *****. I am very thankful to the bank and would like to assure them that they have just won a customer for LIFE.