Private Sales - terrible service

<p>Trying to obtain consent from Private Sales (ABSA) that we may proceed with a cancellation of a mortgage bond on a shortfall sale, where the building has been demolished. Various emails have been addressed to Private Sales and Richard Chauke (Offer Acceptance Evaluator), but either no feedback is given or a reply is forwarded to say that documentation have not been received (this after it has been forwarded on four occasions). This has been going on since January 2016.</p>