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Ruan L
1 reviews | Active since Aug 2024
10 Nov 2025, 12:03
Private credit promises
Private credit card were offered to me with a promised increased limit. 2 months after receiving the card I am still sitting with no credit increase and 2 credit cards to pay. Worst bank! Im fed up.
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Replies (3)0
Replies (3)
Absa's replyOfficial
10 Nov 2025, 15:02Dear Ruan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards,Group Customer CareVanessa Crowe
Absa's reply10 Nov 2025, 15:02
Official
Dear Ruan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards,Group Customer CareVanessa Crowe
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Ruan L's updateReviewer Update
10 Nov 2025, 18:47Thank you. Please resolve asap or all my accounts will be closed.
RL
Ruan L's update10 Nov 2025, 18:47
Reviewer Update
Thank you. Please resolve asap or all my accounts will be closed.
Absa's replyOfficial
11 Nov 2025, 08:29Dear Ruan Regarding complaint C-***8, the above is noted. Kind regards,Group Customer CareVanessa Crowe
Absa's reply11 Nov 2025, 08:29
Official
Dear Ruan Regarding complaint C-***8, the above is noted. Kind regards,Group Customer CareVanessa Crowe