GR
Grant R

1 reviews | Active since Dec 2016

09 Oct 2019, 12:00

Private Banking zero service

As a Private Banking client I expect some level of service, yet on numerous occasions I have contacted Private Assist and have not even had the courtesy of a response! What is this platform there for? Does anyone even work in that division? To top it all my personal private banker has left and I have no idea who to contact now for assistance

0
Replies (1)
Absa
Absa's reply09 Oct 2019, 14:15
Official
Dear Grant,
 
Thank you for bringing this matter to our attention. We will investigate the matter and furnish you with feedback.
 
 Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd