1 reviews | Active since Aug 2012
Private Banking Witbank/Middelburg Useless
Better loan facilities was used as the major selling point for starting up a business. Therefore decided to pay the extra money for the service that should be better even than that of the Platinum banker we had.<br> <br> We started on the package at the end of June 2015 and asked specifically about the loan/account options.<br> Issue 1, went to fetch the cards. Not delivered!! Not being helped fast enough based on the expectations created. <br> Issue 2, my one card is currently still not working,1st had to go in because card did not work and then normal teller told me that there is no expiry date of the card in the system. Then had to go in again and they then said the card is blocked since marked as ******.? But was told it should work now, STILL NOT WORKING! Had embarrassing moments trying to pay!!!<br> Issue 3 Loans assessment<br> Explicitly asked him start of July on email and sms on calls regarding the issue. That this is urgent since we are missing opportunities. <br> <br> 23 Jul 2015 <br> Asked by sms and email what going on with loans<br> 24 Jul <br> Received call that said system is down<br> <br> 30 Jul 2015 <br> Had a call, but excuse<br> <br> 13 Aug<br> After assistant help me, there only some evaluations - STILL WAITING
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
