PP
Petrus P
1 reviews | Active since Nov 2016
26 Apr 2022, 16:19
Private banker MIA
I have sent numerous emails, messages and phone calls for my Private Banker to contact me. I even laid an official complaint following the correct channels, and am still waiting on someone to contact me. Should I rather just switch back to my previous bank?
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Absa's replyOfficial
28 Apr 2022, 09:41Dear Petrus du Plessis Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards, Group Customer Care Rezona Louw
Absa's reply28 Apr 2022, 09:41
Official
Dear Petrus du Plessis Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards, Group Customer Care Rezona Louw